I went in Bellas the day of my homecoming to relax and have a wonderful time with my friends since ive been so stressed lately expecting spectacular service going into a salon to feel completely comfortable no matter my appearance as I was in the process of getting my eyebrows done after I just got a pedicure abd manicure during this Kim decides to tell me I NEED TO GO ON A DIET! A client! She said "you are a teenager? You need to go on a diet!" And without apology nor any compisation for emotional distress I felt afterwards.
Don't bother making an appointment. It's useless. I called first thing to get a guaranteed time. They didn't have anything available early, so I took the 4:00 slot with my daughter, changing plans and excited to get our nails done. We showed up 15 min early, only to wait and wait. We finally left after 15 minutes past our scheduled time, 30 minutes after we arrived in the shop. The manager followed us out. The only thing he could say was "you would wait for a doctor's appointment." Really? The only reason for my appointment, apparently, was to guarantee them a customer. Obviously my time was of very little importance. I don't need to be first, I just needed to get my nails done at the time THEY proposed. As he's yelling at me in the parking lot in front of my child, he told me it was only another 20-30 minutes - why couldn't I wait?! Really, anyone willing to wait 45 minutes past a guaranteed nail appointment time? Skip the headache on the location.
Appt on time and never disappointed. Friendly
Really like this place and come here often. I've always had nice experiences. Most of the techs use medically cleaned instruments (you can see the ovens in the back of the spa) but some of the nail techs are still old school and keep their tools at their stations. This time my tech accidentally cut me while she was cutting my cuticles, I started bleeding. She apologized but never cleaned the cuticle cutters, she placed them back in the cup on her station that holds her tools. Just FYI- Always make sure you either see the tools come out of the medically cleaned sleeve or ask your tech to clean/disinfect them in front of you. Better safe than sorry. Other than today I've always had nice experiences here.
Ha is a great nail stylist. She is very creative and pays attention to details.
Bella Nails Spa is a US Beauty Salon based in Charlotte Hall, Maryland. Bella Nails Spa is located at 37680 Mohawk Dr #5, Charlotte Hall, MD 20622, USA.
Please contact with Bella Nails Spa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bella Nails Spa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.