This SSA office should be commented for the outstanding customer service that I received. I went in to apply for Medicare and was immediately assisted by very knowledgeable representatives. I left with my request to apply for Medicare being taken care of. I live near the SSA Office in Camp Springs, MD, which is 10 minutes from be but had to travel to the Charlotte Hall location (40 minutes) from me in order to complete and process my request. I went twice to SSA in Camp Springs to be told the first time that there was no one to assist me (August 23) and the second time (August 24) the rep said I had to wait until December 1 to apply for Medicare in which my birthday is in November. I was sent away but I called the SSA info line and was told yes I can apply. The SSA office in Camp Springs needs to be revamped and put under capable and knowledgeable employees as well as a competent supervisor. I am sending all my family to the Charlotte Hall for service.
This review is a reflection of the services I received by Mr. Snowden over the phone at the Charlotte Hall location on 11/27/17. Though this process has been tedious and stressful, I APPRECIATE the kindness and compasion exemplified by Mr. Snowden. He gave me information that helped greatly and was extremely thorough in explaining everything and answering any question that I had. I have a brain injury and he was very patient and NEVER showed any sign of aggitation with me what so ever. He is a stellar employee and has a phenomenal work ethic. He shows genuine concern and was very professional in his demeanor. Thank you sir!
appointments, name change requests or requests for new or replaced Cards. My reason for using the Charlotte Hall ofc was differeny. Within five minutes after signing in and due to having ALL of my required paperwork in order, I was finished within 20 minutes. Although I had to drive from Oxon Hill, Md to St. Mary's County, it was a GREAT experience at that location.
I arrived 10 minutes prior to the start time of 9am. Once inside we were separated by scheduled
I had an appointment yesterday and it was with a great reviewer, Chris. It was on time, questions asked with great knowledge, and I was in and out in 30 minutes. This is an efficient office, and everyone was pleasant. I would definitely use this location again.
Supeeeer slow office! Took us 1 hour to get a number. Only 2 windows working. I will not come back! Their service reflects very poor government service!!!
Social Security Administration is a US Local Government Office based in Charlotte Hall, Maryland. Social Security Administration is located at 30071 Business Center Dr, Charlotte Hall, MD 20622, USA.
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